A 99.9% Server Uptime
We have set up our shared hosting platform using reliable hardware components and significantly tweaked software. Our administrators have installed a customized version of SELinux on all our machines in order to guarantee utmost safety and stability. We have installed a number of anti–DDoS mechanisms combined with powerful firewalls to make sure our network is impregnable and secure.
All our Linux shared packages plans feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it’s vital that you also build your own network architecture. This is why we set up a custom internal network in each one of our datacenter facilities. Based on first–rate Juniper switches and routers, our internal network allows for really fast data transmission rates and is fully redundant.
Therefore, you will take advantage of a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, regardless of which web hosting plan you have chosen.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash on the line, you cannot feel truly safe. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel content with our service or in case you want to get a more robust hosting solution, such as a VPS hosting or a Linux dedicated web hosting – you’ll get your money back in full, without hidden fees or refund charges.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you know how aggravating this can be, particularly when your site is on the line. That is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they’ll answer you in under one hour. And the best thing is that their average response time is well under 20 minutes!