Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering great quality support on time is our top priority, so we support each Linux shared packages plan with a 1–hour ticket resolution guarantee. When you fill in a ticket or drop a message, our customer tech support staff will do all they could do to deliver the most acceptable answer to your problem and to offer advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a team of qualified specialists who definitely are prepared to answer your query as soon as possible. You’ll be able to get in touch with the support team by opening a technical support ticket from your Control Panel or by sending us an email message. On business days, you can also call us on the phone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while working on your online projects within the Control Panel, it is possible to always press the Help control key and find your concern in the selection of articles that will pop up. We have as well turned lots of the articles into educational videos. The collection of video clips will load if you pick the Videos press button available on the top right.