Live Chat Support in Shared Hosting
As we believe that a lot of issues are usually resolved when you talk with a live person, we supply a live chat service for all our prospective and current clients. The chat is accessible every single day and our customer support agents will help you with a wide range of questions and troubles. If you are not our client yet, you're able to find out more about our shared hosting packages and the hosting platform in general to make sure that your websites will operate properly on our servers. If you already have an account and you have some questions or you encounter any issues with any of our solutions, you can get in touch with us through the live chat and we will supply you with the required details or help you troubleshoot the issue. You will have to open a support ticket for some problems that require more time or the assistance of a sysadmin, but for a variety of standard troubles you can receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every day, even on holidays and weekends. It is one of the best ways to find out more about our Linux semi-dedicated hosting in case you don't have an account yet or to get some issue resolved in case you're a customer and our customer support agents will assist you live no matter what time of the day you join our chat. In case you wonder which package is more appropriate for your websites, in case you need advice whether you should acquire a particular upgrade and how to obtain it or in case you have difficulties installing an email account on your machine, you're able to get in touch with us and we will supply you with the required information right away. The live chat is available even after our telephone lines are off for the day, therefore when you have an account here, you can rest assured that you'll always receive timely help with any question or issue that pops up.