Extensive Online Documentation in Shared Hosting
Our shared hosting packages feature an elaborate knowledge base where you can find information about all the complications that you may run into and their resolutions. You can discover how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are correct, but nonetheless you’re unable to send emails, for instance. We’ve done our utmost best to be as exhaustive as possible and to encompass all possible options in order to save you time and energy and to present you with different solutions for each problem. The knowledge base contains informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, whilst if you wish to see the full article archive, you can go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer an elaborate article library where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we are using. We’ve created it on the basis of the feedback that we’ve gathered from our customers over the years and, hence, our articles encompass particular issues that you could come across and suggest the fastest way to resolve them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your computer although you have the right settings. The articles are available in each and every Control Panel section and you can examine them at any given time. They can help you expand your knowledge not only about our platform, but also about the hosting service in general, as they include step-by-step guides and general info such as what file permissions or cron jobs are.